Also, data should be able to flow freely between your web presence and your ERP back end. By tightly integrating eCommerce with the rest of your business, you can provide a customer experience that your competitors can’t match.Read it now
As the eCommerce market matures, customers are expecting a seamless buying experience from every retail vendor. Taking an integrated approach is what’s required to provide exceptional customer experience and support omnichannel commerce operations.
In The Best eCommerce Starts with Tighter Integration whitepaper, you’ll learn how to:
For companies that are used to selling through stores and distributors, taking orders directly from customers can present unique challenges. First, the nature of demand is quite different. Direct online customers tend to order small quantities or individual items rather than cases or pallets. In addition, the picking and packing operation is different—and is often difficult to carry out effectively when it is mixed in with the large shipments supported by existing warehouse operations. Integrated fulfilment, inventory management and warehouse management systems bridge the gap to provide intelligent put-away (goods placement), picking, and allocation of resources for performance and efficiency.
Many multi-channel (or omni-channel) retailers sell products on the web that are not stocked in their warehouse but are instead “direct shipped” from suppliers or distributors (transparently to the customer). Supply chain management tools connect the retailer’s order management and fulfilment system to suppliers’ systems to manage and account for this flexible operating structure. The result is multichannel retailing that ends in timely, accurate fulfilment—and it all starts with the right omni-channel retail solutions.
Today’s omni-channel retail software can help address challenges such as:
Acumatica has partnered with Kensium Solutions to deliver a fully integrated ERP, CRM, and eCommerce solution. The Kensium eCommerce Adaptor incorporates all the flexibility and functionality of popular eCommerce software, such as Magento, Shopify, and BigCommerce. The result is user-friendly websites that create an outstanding customer experience while seamlessly passing information quickly and securely between the website front end and Acumatica.
This platform delivers the benefits of cloud computing and software as a service (SaaS) without forcing you to sacrifice system customization, control, security, or performance.
Acumatica is an integrated financial and business management solution that helps you run your business more effectively. From accounting to CRM, Acumatica is an Enterprise Resource Management (ERP) solution that provides a full view of your company in real-time.
Best of all, you are charged by the resources your company needs, not by the number of users that access the system (like other ERP vendors do). That means that everyone in your organization can be granted access to the information they need for their role without incurring any additional expense to your business.